Child & Adult Psychiatrist
Telemedicine

(631) 467-0867

Policies

We value your time and are committed to providing thoughtful, consistent care. These policies help us serve every patient effectively.

Appointments

Appointments are typically scheduled monthly unless otherwise discussed. If more than 3 months pass between visits, a longer session may be required before continuing treatment.

Your Time Matters

Your appointment is reserved specifically for you. Please arrive on time so we can give you our full attention.

Cancellations

We kindly ask for at least 24 hours’ notice.
Missed or late cancellations may be charged in full.

Payment

Payment is due at the time of service.
We accept credit cards and checks. Returned checks include a $20 fee.

Prescriptions

Refills are managed based on your treatment plan and follow-up schedule.

Telehealth & Missed Visits

A credit card on file is required for telehealth and missed appointments.

At this Evaluation Center, we strive for efficient and quality care. To ensure the best medical care possible, we have adopted the following policies.

Office Policy

  • Appointments are scheduled on a monthly basis, unless otherwise specified. Follow-up appointments of 30 minutes – $200. If 3 months laps between appointments then a one-hour appointment will be needed to continue treatment. Lapses longer than 3 months will result in a discharge from this practice.
  • We do not over book our appointments. The appointment time given to you is your time, please be prompt.
  • You may receive a courtesy text and email to remind you of your appointment, however, you are responsible to remember your appointment. Unless an appointment is cancelled with at least a 24-hour notice, payment for the visit is due in full.
  • We expect payment in full at the time of your visit. We accept credit cards and checks payable to Dr. Marie Surpris. If a check is returned with insufficient funds, only a cash or certified check will be accepted thereafter.
  • A charge of $20 for bank fees is required for any check returned.
  • To adequately monitor treatment and compliance with medication policy, scripts will be called in only for a one week supply at the doctor’s discretion.

Policy for Missed Appointments

  • It is important for all patients to attend all appointments scheduled. Missed or cancelled appointments are counterproductive and slow down the treatment. When you do not show up for a scheduled appointment, it creates an unused appointment slot that could have been used for another patient. It is very important that you call within 24 hours in advance to cancel your appointment.
  • Our policy is to hold you responsible for all missed appointments not cancelled 24 hours in advance. All missed appointments will be billed in full directly with your credit card on file.
  •  If needed the option of a phone conference for 30 minutes at the time of the appointment can be made and prescriptions will then be electronically prescribed.
  • A credit card number must be provided and on file for Telemedicine, phone or missed appointments.

Child & Adult Psychiatrist
Telemedicine

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